Data stewardship
We only collect data that is required to deliver contracted services, improve platform reliability, or meet regulatory obligations. All data flows are catalogued, access-controlled, and reviewed quarterly by our governance council.
Privacy commitments you can audit
PortOps treats your data as mission-critical infrastructure. The statements below summarise our global privacy controls. Formal agreements and regional addenda are available on request.
Security and retention
PortOps encrypts customer data in transit and at rest using industry-standard ciphers, enforces hardware-backed key management, and applies least-privilege permissions. Retention policies are configurable per region and aligned to local statutes.
Your controls
Administrators can export, rectify, or delete records within contractual boundaries. Data Protection Officers receive dedicated escalation paths and a 24/7 hotline for urgent privacy matters.
Request a Data Processing Agreement
Need a signed DPA or regional privacy addendum? Reach out via our contact form or email privacy@port-ops.com. Our legal response team typically follows up within one business day.